1.1.The United Blend trading as “Karajoz Ltd” is an Incorporated New Zealand company, all “The United Blend” website activities come under New Zealand legal jurisdiction.
1.2. “The United Blend” is committed to following fair business practices. To this end we assure customers that the operation of this website follows the Model Code for Consumer Protection in Electronic Commerce published by the New Zealand Ministry of Commerce, and that we faithfully observe our obligations as set out by the Fair Trading Act 1986 and the Consumer Guarantees Act 1993.
2.1. Prices displayed on “The United Blend” website are subject to change without notice. Prices for items on an order are fixed once your order has been accepted. Subsequent price changes either up or down will not be retroactively applied to accepted orders.
Prices may be adjusted for any reason, and may vary at any time.
All prices are quoted in New Zealand Dollars on the website and in any other correspondence.
2.2 Shipping cost is a flat rate amount calculated at checkout.
We use Courier Post or Now Couriers for Shipping
Shipping time frame:
North Island - Overnight
if shipped on working days. If shipped on a Friday order should arrive by Monday.
South Island 2-3 working Days.
For rural deliveries please add 1 – 2 days on top of the above estimates.
4.0 Faulty or Damaged Goods
4.1 Whenever possible, “The United Blend” will undertake to repair or replace any goods damaged prior to delivery. "The United Blend” will undertake to repair or replace any faulty goods. Damaged or faulty goods will be either repaired or replaced at the discretion of “The United Blend”. Where repair or replacement of damaged or faulty goods is not possible a full refund will be issued for the value of the damaged goods. Damaged and faulty goods must be returned to “The United Blend” in accordance with our returns policy.
5.0 Order Cancellation
5.1 Though ”The United Blend" will endeavour to supply orders placed and accepted on this website, order placement and acceptance do not constitute an obligation on “The United Blend” to supply. “The United Blend” reserves the right to cancel any order without notice. “The United Blend” obligations will be limited to protections provided by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.
5.2. In event of any cancelled order, cheque or direct debt payments will be refunded in accordance with the Consumer Guarantees Act 1993. In the event that credit card payment is processed for a cancelled order, refunds will be processed in accordance with the Consumer Guarantees Act 1993.
5.3 Customers who wish to cancel any order must notify “The United Blend” website by email by 10am on the next business day following the date of order.
6.1 “The United Blend” will only accept returns for the following:
• Goods damaged prior to delivery
• Goods with manufacturing faults
• Goods supplied incorrectly
• Goods that vary from their description on the “The United Blend” website
7.1 Any submissions between The United Blend and any customer is to be treated as a submission to The United Blend. By making any submission to The United Blend you are granting The United Blend absolute use of the material, ideas, suggestions, concepts or comments and transferring ownership of ideas to The United Blend. The United Blend is not required to name the customer, compensate the customer or reward the customer in any way, unless required by law.
8.1 The United Blend provides this site on an as-is basis and makes no representations of any kind for the operation of the website, as well as for all information, products, materials and services as associated. To the extent of permissible law, we disclaim all warranties and representations. The United Blend does not warrant that any information available on the The United Blend website is accurate, current or complete.
8.2 The United Blend is not liable in any way for any damages arising from the use of this site. This limitation of liability applies to damages of any kind, including direct, indirect and incidental, loss of income, profit, data, property and claims by third parties.
8.3 The United Blend makes no warranty that the site will meet your requirements. The site will be uninterrupted, timely, secure or free of errors. The quality of products will meet or match your expectations any software issues will be rectified.
9.1 The United Blend displays products in a variety of ways however colours displayed on a screen vary and may not represent the exact colours in reality. The United Blend is not responsible or liable for any liability or loss incurred through the colours of the website not matching reality.
The United Blend is 100% owned and operated under Karajoz Coffee Company Limited.